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Tackling Difficult Conversations Pocketbook

Tackling Difficult Conversations Pocketbook

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List Price: £8.99
Paperback
1906610045
9781906610043
105 x 148 mm

Authors: Peter English
At some stage or other we all have to deal with difficult conversations. This work helps you learn how to communicate with authority, clarity and persuasiveness, and - through active listening, mirroring body language and other techniques - how to empathize with the other person and how to interpret what they are saying, feeling and thinking.

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Additional Information:
Related subjects: Communication Managing People Self Development