You miss 100% of the shots you never take. (Wayne Gretsky)
From Paul Hayden's Personal Success Pocketbook
Choosing a goal and sticking to it changes everything.
Richard Storey, author of the Influencing Pocketbook
When providing coaching feedback, get the review subject to explore WHY people have offered the comments – not whether they are right or wrong.
Tony Peacock, author of the 360 Degree Feedback Pocketbook
When is a reference ‘satisfactory’? Different people may give different answers. So, when you offer a job say: ‘subject to references that we find satisfactory’. Let yourself be the judge!
Malcolm Martin, author of the 360 Degree Feedback Pocketbook
Recognise that there are tasks you should not delegate – for example, work that is strategic in nature or has a major impact on others.
Jon Warner, author of the Delegation Pocketbook
Does your grading structure allow the best employees to receive high levels of reward? Why not look at alternative grading structures and check that your approach is the best?
Kathy Daniels, author of the Reward Pocketbook
Criticism of your opinions/ideas is mostly well intended. Respond positively, therefore, and you will benefit from the interaction. Choose to defend yourself and you risk entering the ‘revenge cycle’ with its ensuing bickering and negativity.
Jonne Ceserani, author of the Problem Solving Pocketbook
Be aware how diverse your team is, and deliberately seek benefit from the differences.
Linbert Spencer, author of the Diversity Pocketbook
Aim high – the first and most important rule of negotiating! It allows trading to move you ahead and recognises that the pressure is always to trade down.
Patrick Forsyth, author of the Negotiator’s Pocketbook
Task, team or individual? Which do you need to focus on to take your team to the next level? Choose one and take action today.
Mike Clayton, author of the Management Models Pocketbook
What you think will affect how you feel and how you communicate with others. Rewire negative thoughts with positive alternatives.
Gillian Burn, author of the Energy & Well-being Pocketbook
To develop an effective export operation you must have: management commitment; products/services with genuine potential; and sufficient capacity to meet demand.
David Horchover, author of the International Trade Pocketbook
When you're experiencing too much pressure, try changing your perspective. If you don't see a problem, you won’t have to find a solution.
Mary Richards, author of the Stress Pocketbook
Discounts & Offers
When you order 10 or more books* at one time, we will give you a discount (if you are ordering online, the discount will be evident towards the end of the ordering process). From time to time we also run special offers. Full details below:
Orders for 10 or more books* attract a discount, starting at 10% and rising in line with the number of books you purchase. The discount is valid for any combination of titles ordered at one time, not just for multiple copies of a single title. Please note, these discounts apply only when you order books at their full price and do not apply when you are ordering in response to a special offer. The discount structure is as follows:
|50 Books ||12.5%|
If you wish to discuss discounts, please contact us.
* Discounts only apply to printed books, not to e-books.
Placing your order
If you have a promotional code, please enter www.pocketbook.co.uk/offer into your browser and then enter the code in the relevant dialogue box.
Activities to captivate your audience!
Looking for activities that will inspire, inform and integrate your team? Look no further than the Blue, Green and Red Pocketfiles of Ready-to-use Activities - icebreakers, energizers, tests, quizzes and activities created by master trainer John Townsend. Each Pocketfile comprises a book and CD ROM. The book gives full instructions on how to implement the activities, details the objectives and gives guidance on how to draw out the key learning points. The CD ROM enables professional-looking participant instruction sheets, clue cards and maps to be printed out from either a PC or Apple Mac.
Each Pocketfile costs £49.99 (incl. VAT) plus carriage. But, if you buy two Pocketfiles we will deduct £10 from your bill and if you buy all three - Blue, Green and Red - we will deduct £20 from the total bill. Please note, no other discounts apply to this special offer. For further information, see John Townsend's personal overview of the three sets of activities.