Sean holds a BSc in International Business and German. His magazine contributions have appeared in Marketing Weekly, Customer Loyalty Today and Business 2.0 among others. He also wrote the book Small Business Websites That Work and a novel about the music industry called University of Death.
Sean’s Pocketbooks include:
The Customer Service Pocketbook (with Tony Newby)
Visit his website at: www.sean.co.uk for more information.
[…] Sean McManus is a writer specialising in business and technology. He is co-author of The Customer Service Pocketbook. […]