If you enjoyed the post earlier this week, on W Edward Deming’s System of Profound Knowledge, then you may also enjoy these two short (under 3 mins) videos on YouTube, from the Institute for Healthcare Improvement.
These explain the need for and interpretation of the four parts of Deming’s system:
- Appreciation for the system
- Knowledge about variation
- Theory of knowledge
Part 1 sets out the problem of cause and effect
Part 2 gives an example of the
four parts of Deming’s System of Profound Knowledge