Follow-up on Deming’s System of Profound Knowledge

If you enjoyed the post earlier this week, on W Edward Deming’s System of Profound Knowledge, then you may also enjoy these two short (under 3 mins) videos on YouTube, from the Institute for Healthcare Improvement.

These explain the need for and interpretation of  the four parts of Deming’s system:

1. Appreciation for the system
2. Knowledge about variation
3. Theory of knowledge
4. Psychology

Part 1 sets out the problem of cause and effect

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Part 2 gives an example of the
four parts of Deming’s System of Profound Knowledge

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