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Why–What–How–What if?

Bernice McCarthyThere are lots of models for how to improve learning and, in the management training arena, The Kolb learning cycle and the work of Peter Honey and Alan Mumford on learning styles are well known. Less so is the work of American educationalist, Dr Bernice McCarthy.

McCarthy taught at all grade levels, including special education, and went on to study for her doctorate at Northwestern University. There, she developed her model to help design instructional programmes for all types of learners. She drew on research by Carl Jung, Jean Paiget, Lev Vygotsky, John Dewey, Kurt Lewin and David Kolb to create a system that moves learners through the complete learning cycle using strategies that would appeal to all learners. Her business is called About Learning.

4MAT

McCarthy developed her system to format a lesson according to how the needs of learners changes as they go around the learning cycle, so she called it the 4MAT System (get-it?). The 4MAT System began in education but she quickly spread it into adult training in the corporate and government sectors.

Relationship to other models

4MAT shares with Kolb the idea of a learning cycle with distinct modes of learning at each stage. It also recognises, as the Honey and Mumford model does, that we each learn in a number of ways and that we may have preferences for one or more styles.

The 4MAT System

The 4MAT System is based on two continua: perceiving and processing. The processing continuum ranges from reflection to action; whilst perception runs from direct experience to abstract conceptualisation.

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Why?

We want to understand meaning and purpose, and the instructor’s role is to make connections between the material and the learners, to engage their attention.

What?

Only when we are satisfied about relevance are we ready to know ‘What?’ At this stage, the trainer provides information and satisfies our desire for facts, structure and theory.

These first two phases represent instructor-led learning.  Now the learner takes over.

How?

Once we have the knowledge, we ask ‘How?’ and we want to understand how we can apply our new insights to the real world. We focus on problems and how we can use our learning to solve them.

What if?

Finally, we want to try it out, so we ask questions like ‘What if?’ ‘What else?’ or ‘What next?’ This is when we engage in active experimentation, trial and error, pushing at the boundaries – learning by doing.

QuestionMark

Why? (again)

Good instructional design challenges learners to reflect on the outcome of their trials and ask ‘Why?’ about the results.

    • Why did it not go as I expected?
    • Why did it seem harder than it should?

This is the entry into another cycle.

So here’s the deal

The 4MAT System is helpful in designing training, planning a coaching process, and influencing.

Management Pocketbooks you might enjoy

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Elastic Management

SuperLewinKurt Lewin is something of a hero to me, not least as the originator of one of my all time favourite quotes:

‘There is nothing so practical as a good theory’

This appeared in my intro to The Management Models Pocketbook and a blog I posted on my birthday.

So why come back to it now?  I want to look at one of Lewin’s best known models from a slightly unconventional angle, but let’s start with the basics.

Force Field Analysis

Lewin’s language derives from the world of physics; he talks of equilibrium and forces.  His metaphor is not, however, strained and works very well for me.  In his model, we (individuals and groups – even organisations) will be in equilibrium, unless a force acts upon us.

By equilibrium, he means that there will be no change.

Let’s get real!

In the real world, there are always forces acting upon us, so there is always change.  Lewin identifies two fundamental types of force:

Driving forces, which promote change

Restraining forces, which – take a guess – restrain it

ForceField

To understand the nature of change and how it is happening in an individual or a group, we need to inventory all of the driving and restraining forces, understand them, and assess the net direction and strength of the resultant force.

Under Pressure

Many of us in the worlds of business and public service are finding ourselves under a lot of pressure at the moment, and if you manage people, you may be putting them under pressure.  What can Lewin teach us about what is going to happen?

As we apply a driving force to our colleagues in times of pressure, many will respond and you will achieve the changes you need.  People are able to suppress their reaction to unwelcome pressure and hence you may not sense the restraining forces.  But they are there.  When you release the drive, as the pressure reduces, the elasticity of the restraining forces will show itself.

Two Tactics

How can you deal with this elasticity.  If you need to maintain your new productivity levels over a long term, you have only two options:

  1. You can maintain the driving forces
    We see this pretty often in organisations.  ‘Autocratic’ or ‘follow-me-the-superhero’ styles of leadership maintain long term pressure that can turn into stress and burn-out.  If you suspect you are in danger of causing this, you need to deal with it – quickly.
  2. You can release the restraining forces
    This is by far the harder tactic.  You need to understand what the forces are that pull back against your drive and address them one at a time.  So, longer hours may be mostly a problem because of a parent’s evening routine; so can you offer flexible hours to allow them to leave early?  A greater workload may frustrate someone who is angered by the slow running of an aged computer; so can you upgrade their equipment?

Welcome to the club

If you are anticipating 2011 will be a tough year for you, then welcome to a large club.  But don’t just despair or let events drive you.  Analyse and understand your situation, and take active steps to manage it.

This quarter, Pocketblog will be offering a range of solutions from the Management Pocketbooks library, to help you through.

Some Management Pocketbooks you might find helpful

The Managing Change Pocketbook

The Stress Pocketbook

The Motivation Pocketbook

The People Manager’s Pocketbook

The Tackling Difficult Conversations Pocketbook

Under Pressure? – take a break

For Queen fans

For music fans who aren’t so keen on Queen

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The World belongs to Unreasonable People

Kurt_Lewin‘There is nothing so practical as
a good theory’

So said psychologist Kurt Lewin, whose model of change is one of the most valuable resources that managers have [mental note – great blog topic].

But it is foolish to ‘swallow a model whole’, as Peter Honey points out in his foreword to the Management Models Pocketbook.

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Instead, Dr Honey gives the following prescription:

Take a model

Distil it into techniques you can use

Test the techniques in practice

Review and refine

Keep practicing until you become skilled

That’s a pretty good model (a free extra in a book with an advertised ten models!).  Peter, by the way, has a new website and blog, and his thoughts are always worth reading.

The CECA Loop

The third and fourth steps of what I will now call the The Honey Model-users Model are about validating a model.  This is the purpose of a rather fine tool, developed by defence scientist, David Bryant: the CECA Loop.

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The CECA Loop starts with two models:

  • A conceptual model of how you want the world to be
  • A situational model of how the world really is

Critique

First, evaluate the extent to which the two models are consistent with one another.  They do not have to be the same – one is clearly the world as you would like it to be.

Explore

Seek out information that will allow you to evaluate your models.

Compare

Now assess the extent to which the two models are the same or different.  When you understand the gaps, you can …

Adapt

Finally you can change your world or change your behaviours or change the way you perceive your world, to move one of your models towards the other.

‘The reasonable man adapts himself to the world; the unreasonable one persists in trying to adapt the world to himself. Therefore, all progress depends on the unreasonable man.‘
George Bernard Shaw
Irish dramatist & socialist (1856 – 1950)

So here’s the deal

Changing the world: how much more practical can a good theory get?

Some Management Pocketbooks you might Enjoy

The CECA Loop is Bryant’s modernisation of the OODA, which he believes is out-dated.  I believe that the two models can work well together, but let’s remember that both Bryant, and John Boyd, the developer of the OODA Loop, were both interested in the military context.

Their work has wider applications and, like Peter Honey, I believe that, as long as we properly attribute their ideas, we are free to adapt them to our own needs.

The Management Models Pocketbook has a chapter on Boyd’s OODA Loop.

You might also enjoy:

The Managing Change Pocketbook

The Creative Manager’s Pocketbook

The Learner’s Pocketbook

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