Being an effective communicator is hard work, but it is the single most important part of a manager’s role. Many of us think we are good at it – it’s all those people who don’t listen who are the problem! The Communicator’s Pocketbook covers the dynamics of communication, how to be effective, likely barriers, styles of communication and technology at work. The book concludes with a series of checklists that will enable you to take stock of your communications skills and shortcomings and to put these into context at both an organisational level and a group or team level.
“Provides the busy executive with a very useful reminder of the importance and essentials of communication.”
Susan Leigh Doyle, Training and Research Consultant, Leigh-Doyle & Associates
“Working in a multi-lingual and multi-cultural environment I am confronted every day with the difficulties inherent in achieving good communication. I found this pocketbook clear and concise – just what we are all looking for in a communication – and will certainly try to apply it in my dealings with colleagues.”
Emer Daly, Principal Administrator, European Commission
“An excellent book, laden with practical advice. Everyone will learn something from it and most will learn quite a lot. Few could do better than leave this well laid out on their desk.”
Michael J. Gibney, Managing Director, Nutriscan Ltd