Empowerment Pocketbook (EBOOK only)

Mike Applegarth & Keith Posner


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Empowerment is often confused with delegation and, wrongly, is often seen as a form of power or authority over another person. The authors of The Empowerment Pocketbook prefer to liken empowerment to a licence that is issued only after those concerned have proven their ability and only when the scope and conditions of the activity to which the licence applies are clearly defined. This Pocketbook explains what empowerment is, what can be gained when it is in place and how to put it there and keep it there. It will be helpful to managers, trainers, consultants and all those people who are concerned with getting the best from their workforce. Areas covered include: identifying the need for empowerment, enabling the individual, implementation (nine steps to get empowerment in place) and, finally, monitoring and feedback.

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Mike Applegarth & Keith Posner



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“Empowerment allows an organisation to unlock the hidden potential in its workforce. This pocketbook will assist anyone who wants to learn about empowerment, what differentiates it from delegation, and how it can be implemented in the work place.”
Adrian Guttridge, Vice President, EDS UK

“I particularly liked the way the authors have used everyday comparisons, such as driving a car, to explain their approach to the subject. Individual pages could be used as presentation material or workshop handouts.”
Bob Owen, Branch Manager, Allianz Cornhill Insurance


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