Delegation Pocketbook

Jon Warner

£9.99

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Description

Failure to delegate or failure to delegate effectively is costly – to you, your colleagues and, ultimately, your employer. There are both morale and productivity issues. It’s enough to make you cry unless, that is, you adopt the ‘onion’ approach which lies at the heart of the delegating process as described by Jon Warner in The Delegation Pocketbook.

Think of your workload in layers, like those of an onion: tasks at the core need to be retained and more personal control exercised; those in the outer layers can be delegated, the more so the further from the core. To delegate effectively you need to understand your own attitude to delegation (a questionnaire in the pocketbook will help you here), what you can delegate and why you should do so (beware the wrong reasons!), who to delegate to, how to prepare properly and what briefing style to adopt – controlling, tentative, participative or collaborative. Warner recommends aiming for the latter style, collaborative, which is achievable using the principles outlined in his book.

There is advice too on setting goals/milestones, using controls to minimise risk, how to monitor the process, warning signs to look out for and how to react, and maintaining responsibility and accountability. Recognising the contribution made by others and learning from the experience are also covered. How well do you delegate and what style do you adopt: controlling, tentative, participative or collaborative? This pocketbook looks at the what, when and how of delegating – an insightful and practical overview.

Product Details

Author

Jon Warner

Formats Available

paperback, ebook

Publication Date

2008

Paperback Pages

112

Paperback Dimensions

105 x 148 x 7 mm

Paperback ISBN

978 1 903776 91 9

eBook ISBN

9781907077210

Endorsements

“Delegation has always been a bit of a ‘hit or miss’ affair for me in the past but this pocketbook has given me a much better appreciation not only of what I should be doing but also how. I have already started to see better outcomes as a result.”
Helen Lewis, HR Director, Healthnet

“Finding the time to delegate has always been a big personal challenge. However, after carrying out several of the exercises and suggestions in this book, I quickly realised that over half of what I was doing could be done by others. This has helped me make much more effective use of my time.”
Sue Casanovas, Training Manager, Kingston Hospital NHS Trust