Performance Conversations Pocketbook

Frank Scott-Lennon & Sinead Scott-Lennon


This book is available in the format(s) shown below. Please choose paperback or ebook and select your quantity:

Please note: Some titles are available as ebook only. Only a single copy of an ebook can be added to your basket. For multiple copies of ebooks please contact us.
Click here to purchase (external site) £8.33
Our eBooks are protected by Digital Rights Management. To read them you need an Adobe ID and the free file reader software. See About the eBooks for full instructions. (NB - You cannot read our eBooks in Adobe Reader.)
Categories: ,


Annual performance appraisals tend to be unpopular and, current research suggests, ineffective. A better way to review performance is to hold regular conversations with team members, where the focus is on future plans and objectives and any feedback is relevant and timely, because it is close to the event.

The Performance Conversations Pocketbook sets out a good process and structure for these conversations, using the mnemonic C L E F T: conversations, leadership, expectations, future focus, timely.  The book is highly practical in tone with – amongst others – useful chapters on the skills managers will need, and on objective setting. For those whose organisations are still committed to an annual appraisal system there is advice on how to integrate both methods.

Product Details


Frank Scott-Lennon & Sinead Scott-Lennon

Publication Date

April 2019



Paperback Dimensions

105 x 148mm


paperback, ebook

Paperback ISBN


eBook ISBN



“Clearly sets out how regular Performance Conversations can be a great aid in focusing and motivating staff; we have found the skills section particularly helpful.”
Billy Doyle, CEO, Dundalk Credit Union

“At Integrity360 our whole approach to performance appraisals has been greatly improved by the insights within this book and, as a by-product, communications between all levels of staff have been enhanced beyond recognition.”
Eoin Goulding, Founder & CEO of Integrity360


There are no reviews yet.

Be the first to review “Performance Conversations Pocketbook”