Discipline & Grievance Pocketbook (EBOOK only)

Ruth Sangale


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Grievances and disciplinary matters are immensely disruptive and time-consuming, and most managers struggle to know how to deal with them. The Discipline & Grievance Pocketbook offers practical help. It stresses the importance of understanding the root causes of conflict and identifies the management practices that need to be in place in order to help prevent problems arising. The book first looks at how staff issues can be resolved informally, through mediation, and then goes on to describe the formal procedures for both grievance and disciplinary cases before finally dealing with the dismissal process. Informative case studies bring author Ruth Sangale’s advice sharply into focus.

Product Details


Ruth Sangale

Formats Available

paperback, ebook

Publication Date


Paperback Pages


Paperback Dimensions

105 x 148 x 7 mm

Paperback ISBN

978 1 906610 19 7

eBook ISBN



“This book offers sound advice, clear solutions and practical step by step instructions for dealing with inevitable employee issues. A must-have book for any business that employs people.”
Tamsen Garrie, Network Director, 4Networking Ltd

“Really captures the essential issues around discipline and grievance and guides the reader in such a way as to keep the actions very practical. The case studies are a great addition and demonstrate how the processes work in practice. A must for all managers of people!”
Louise Punter, Chief Executive, Surrey Chamber of Commerce


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