Listening Skills Pocketbook

Mike Pezet

£8.33

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Description

Everyone can spot a poor listener but we are less perceptive when assessing our own abilities. Listening is a fundamental requirement of healthy productive relationships, at work and at home. In an increasingly noisy and demanding world we have to put in extra effort to create the mental time and space to listen with genuine attention.

The Listening Skills Pocketbook will help you identify your own bad habits. It starts by outlining the benefits to the workplace of good focused listening, before describing what can get in the way of this. At the heart of the book is a helpful section on the many blocks to listening and how best to counter these. You might recognise the very common desire to advise; our impatience to jump in with helpful suggestions stops us from listening.

Author Mike Pezet, who has also written the Feedback Pocketbook, is a trained mediator and coach, where he puts his own listening skills to regular use.

Product Details

Author

Mike Pezet

Pages

112

Paperback Dimensions

105 x 148mm

Publication Date

April 2018

Format(s)

ebook, Paperback

Paperback ISBN

9781910186039

eBook ISBN

9781907078750

Endorsements

“Many books have been written on this subject, and then this one comes along: practical, thought-provoking and a brilliant guide to follow on a daily basis. It’s jam-packed with content that perfectly captures the essence of effective listening. Bound to make an impact.”

Kaine Davidson, People Development, OD Manager, Veolia UK & Ireland

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